Recently the Taiwanese authorities have been quite strict with parcels in and out of the country and if you’re using a courier like DHL, you might have recently been sent an email instructing you to fill in a form to let the company deal with import/export procedure for you. They normally link to the EZ Way app (Android / Apple). It looks like the EZ Way App has now started accepting foreign residents into its real-name authentication scheme.

Signing Up

To change the settings to English (if you haven’t already), go to the cog in the upper right corner:

Then toggle 「語言切換」 (switch language) to 「英」 (English):